AHG HOTEL & RESORT'S COMMITMENT TO A SAFE HOLIDAY, SYNONYMOUS WITH COMFORT AND WELL-BEING IN ACCOMMODATION FACILITIES
AHG HOTEL & RESORT'S COMMITMENT TO A SAFE HOLIDAY, SYNONYMOUS WITH COMFORT AND WELL-BEING IN ACCOMMODATION FACILITIES
Those who choose AHG Hotel & Resort deserve the utmost attention and tranquility During the last period, we have been spectators and not the usual active actors on our stage, but we can assure you that we have never stopped thinking about you and how to apply the new rules to our welcoming philosophy.
We have adapted our services to welcome you again because our success is you, who have painted and will paint our days with your looks and smiles, coming from every corner of the world. A success that we will share with you again very soon, with you who appreciate our services and our way of understanding the word hospitality, yet another demonstration that repays our daily commitment.
With you, we wish to restart and look to the future with positivity, optimism, and energy. We have implemented a reception plan in accordance with the World Health Organization (WHO) guidelines and in accordance with government regulations. The initiatives are aimed at the safety of our guests and collaborators, with the goal of protecting the health of the community. All this has been achieved with attention, passion, and a strong sense of hospitality with the prospect of maintaining a relaxed and intimate holiday atmosphere, perceptible from the moment you cross the threshold of our enchanting facilities.
We have worked hard to guarantee you a carefree holiday and we share our mission with you In order to combine health protection regulations, safety standards and the need for leisure and freedom, fundamental elements of the ideal holiday, each hotel is implementing a specific program in line with the required standards. In detail, we have worked in different areas, in accordance with the recommendations of local and national health authorities:
1-Hygiene and Sanitation of every environment Precise protocols have been implemented for hygiene and sanitizing each environment to ensure the protection of guests.
2-Security, Information and Care of our guests Short documents and appropriate information signs have been prepared which clearly indicate the key messages for a safe stay, which must be matched by a conscious behavior on the part of our guests, through compliance with a few simple rules. We have also remodeled our services in order to ensure social distancing measures.
3-Security procedures for staff and training Precise protocols have been implemented for hygiene and sanitizing each environment to ensure the protection of guests.
4-Digital Web Check-in and ChatBot Service The technology allows the customer to facilitate and speed up the check-in process, to discover all the services available at the accommodation, and to be able to talk with our staff even before the arrival. The process of interaction between our staff and our guests is thus facilitated at a distance, with the certainty of offering an optimal service.
The Management
AHG Hotels & Resorts
